Charcuterie Wishes & Caviar Dreams LLC/Charcuteriewishes.com/ caterer are all used to represent Charcuterie Wishes & Caviar Dreams LLC and is dedicated to making sure your charcuterie board, caviar bump or cart experience with us is as wonderful as possible. To provide clarity on the terms & conditions, refund policy and delivery details, please refer to the information listed below. You can also view our privacy policy here.
By making a purchase with Charcuterie Wishes & Caviar Dreams LLC, client acknowledges that they have reviewed or had the opportunity to review these Terms and Conditions and Privacy Policy and agree to be bound by these policies to the extent they do not conflict with an alternative signed agreement by both the client and Charcuterie Wishes & Caviar Dreams LLC.
Each party shall perform its respective activities, obligations and responsibilities contemplated under this agreement in compliance with all applicable legal requirements.
Each party shall cooperate and work in good faith with one another in the performance of this purchase until fulfilled or terminated.
Client information is used solely for booking, communication, and marketing purposes and will not be sold or shared.
All rates are listed net amounts due to Charcuterie Wishes & Caviar Dreams LLC. For the charcuterie cart up to 35 or less guests is $1,200 (plus 6.5% taxes), 36-45 guests is $1,300 (plus 6.5% taxes); before purchase please call if you have 46+ guests. Charcuterie boards start at $60 for a 2-3 person board (plus 6.5% taxes) and caviar bumps depend on the quality of caviar and number of people (cost will be in addition to 6.5% taxes). All accounts must be paid in full prior to the event. Charcuterie Wishes & Caviar Dreams LLC does require purchase at least 48 hours in advance of the event, 30 days prior to hold the date unless otherwise agreed upon with Charcuterie Wishes & Caviar Dreams LLC.
Purchaser hereby grants Charcuterie Wishes & Caviar Dreams LLC the right to attend the specified event and deliver services as outlined in the purchase and activities related thereto as deemed necessary by Charcuterie Wishes & Caviar Dreams LLC.
Nothing contained in this Agreement shall be deemed or construed by the parties hereto or by any third party to create the relationship of principal and agent or of partnership.
Except to the extent that this Agreement may be governed by Federal law, this Agreement shall be governed by the laws of the State of Florida, without reference to its principles of conflict of laws.
Purchaser agrees that in no event shall they have a remedy of, or hold Charcuterie Wishes & Caviar Dreams LLC liable for: (1) indirect, special or consequential damages or (2) punitive or exemplary damages. Purchaser hereby expressly waives any right or claim to indirect, special, consequential, punitive or exemplary damages they may have or which may arise in the future in connection with any such proceeding, claim or controversy.
Charcuterie Wishes & Caviar Dreams holds no Warranties/Liability Except as otherwise provided in this agreement.
1. Booking & Confirmation
- A booking is confirmed only once a signed agreement and required payment are received. A separate agreement is required for custom orders. Standard services do require payment and agreement at the time of purchase of these Terms & Conditions.
- A booking is not considered confirmed until any required payment or deposit has been received by Charcuterie Wishes & Caviar Dreams LLC.
- Unless otherwise agreed in writing, full payment is due at the time of booking.
- For Events scheduled more than six (6) months from the date this Agreement is executed, Provider may permit Client to reserve the Event date with a non-refundable deposit equal to twenty percent (20%) of the total Event Fee. The remaining balance shall be due in full no later than thirty (30) calendar days prior to the Event date.
- For Events booked within six (6) months of the Event date, full payment is required at the time of booking unless otherwise approved by Provider in writing.
- If the remaining balance is not paid by the applicable due date, Provider reserves the right to cancel the Event booking, retain any deposit previously paid, and make the reserved Event date available to other clients.
- Any additional services, staffing, rentals, travel fees, guest count increases, overtime, specialty products, customizations, or modifications requested after execution of this Agreement may result in additional charges and must be approved by Provider in writing.
- All payments made are subject to the cancellation and refund provisions contained in this Agreement.
- Dates are reserved on a first-come, first-served basis.
- Only Florida cities listed on the site will be acceptable for event catering. Purchases from outside of the U.S. will not be accepted.
2. Guest Count
- Guest count at purchase is the minimum, and increases may be accommodated if inventory allows. If the number changes, the purchaser must confirm with the caterer 48 hours or sooner before the event to see if possible accommodations (and charges where needed) can be made.
- Charges will be based on the confirmed number at time of purchase – even if less attendees attend the event.
3. Menu Changes & Dietary Requirements
- Dietary requirements (allergies, religious needs, etc.) must be disclosed 72 hours in advance.
- While reasonable care is taken, the caterer cannot guarantee a completely allergen-free environment.
- Variations may arise due to seasonality or availability.
- Photos both on our website and social media are examples only.
- ALLERGEN DISCLOSURE AND ASSUMPTION OF RISK. (a) Client shall disclose in writing all known food allergies, intolerances, and dietary restrictions of Client and Client’s guests no later than 3 days before the Event. (b) Client acknowledges that Provider’s products are prepared in a facility and on equipment that also handle common allergens, including milk, eggs, tree nuts, peanuts, wheat and gluten, soy, fish, shellfish, and sesame. Provider cannot guarantee that any item is free of cross-contact with any allergen and does not represent that any item is ‘allergen-free.’ (c) Client is solely responsible for communicating allergen information to Client’s guests and for determining whether any item is appropriate for a particular guest. (d) To the fullest extent permitted by law, Client, on behalf of Client and Client’s guests, assumes the risk of and releases Provider from any and all claims arising out of or relating to food allergies, intolerances, sensitivities, or cross-contact, including claims arising in whole or in part from Provider’s own negligence. This release does not apply to Provider’s gross negligence or intentional misconduct.
- Provider reserves the right to make reasonable substitutions for food items, ingredients, garnishes, serving materials, display elements, or menu components when necessary due to seasonality, availability, supply chain issues, quality concerns, or circumstances beyond Provider’s control. Any substitutions shall be of comparable quality and value whenever reasonably possible. Provider does not guarantee the availability of specific brands, ingredients, produce, meats, cheeses, decorative elements, or specialty products.
4. Pricing & Additional Costs
- Prices are subject to change until booking is confirmed.
- Additional services (staff overtime, extra food, equipment damage) will be charged separately as needed.
5. Event Access & Setup
- Client must provide adequate access and setup space.
- Delays caused by the client or venue may incur additional charges.
- Client/purchaser is responsible for venue approval
- Client/purchaser must ensure venue allows outside catering
6. Staff & Service Time
- Service duration is agreed in advance.
- For charcuterie cart and caviar bump experiences overtime is charged at $100 per hour per staff member with a maximum overtime stay being 2 hours unless prior agreed upon.
7. Equipment & Damage
- All catering equipment remains the property of the caterer.
- Client is responsible for any loss or damage caused by guests or venue staff.
8. Health & Safety
- Caterer complies with all applicable food safety and hygiene regulations.
- No refunds due to weather if event proceeds.
- Alternate indoor space required if applicable.
- For outdoor events, the client is responsible for providing a suitable, level setup area and a contingency plan in the event of inclement weather (including excessive heat, rain, wind, or cold).
- Charcuterie Wishes & Caviar Dreams LLC reserves the right to modify setup, delay service, or cease service if weather or environmental conditions pose a risk to food safety, staff, equipment, or guests. Such circumstances do not constitute grounds for a refund. If an alternate indoor or covered location is not available at the time of service, the event may proceed in a limited capacity or be cancelled at the discretion of the caterer, with no obligation for a refund.
- Provider will prepare, transport, and serve food in accordance with applicable food safety standards. Due to the perishable nature of food products, Provider makes no guarantee regarding food quality, freshness, or safety after service concludes or after food leaves Provider’s possession or control. Client acknowledges that food should not remain unrefrigerated for extended periods and agrees that Provider shall not be responsible for food consumed after service has concluded or food that has been improperly stored, handled, transported, displayed, or maintained by Client, venue staff, guests, or third parties. Provider reserves the right to discontinue service if conditions become unsafe, unsanitary, unlawful, or otherwise jeopardize the health and safety of guests, staff, or food products. Once food leaves the caterer’s control, the caterer is not responsible for food safety or consumption.
9. Force Majeure
- Caterer is not liable for failure to perform due to events beyond reasonable control (e.g. extreme weather, power outages, government restrictions).
10. Liability
- Caterer is not responsible for personal belongings or injuries not caused by negligence. Except with respect to Provider’s gross negligence or willful misconduct, Provider’s total aggregate liability arising out of or relating to this Agreement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount actually paid by Client to Provider hereunder. In no event shall Provider be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits or loss of goodwill.
- Client agrees to indemnify and hold harmless the caterer from claims arising from guest behavior, venue conditions, or client-provided instructions. To the fullest extent permitted by law, Provider’s total liability arising out of or relating to this Agreement, the Event, or services provided shall not exceed the total amount actually paid by Client under this Agreement. Provider shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, business interruption, reputational harm, event disruption, emotional distress, loss of opportunity, or third-party claims. Charcuterie Wishes & Caviar Dreams LLC maintains the following insurance: Commercial General Liability, General Aggregate and Umbrella Liability.
11. Food Delivery
- Once food leaves the caterer’s control, the caterer is not responsible for food safety or consumption.
12. Photography & Marketing
- Caterer may use event photos for marketing unless the client requests otherwise in writing before the event. Client grants Provider and its representatives the irrevocable right to photograph, record, film, and otherwise capture images, audio, video, and likenesses of the Event, venue, décor, food displays, attendees, participants, and activities occurring prior to and during the Event.
- If a guest objects to an identifiable photo in marketing, Charcuterie Wishes & Caviar Dreams LLC will remove that image from marketing promptly upon a guest’s written request.
14. Agreement Terms & Conditions
By paying for services, Client acknowledges that they have reviewed or had the opportunity to review Provider’s website Terms and Conditions and Privacy Policy and agree to be bound by those policies to the extent they do not conflict with any alternative signed Agreement by both Client and Charcuterie Wishes & Caviar Dreams LLC.
15. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising under or relating to this Agreement shall be brought exclusively in a court of competent jurisdiction located within St. Johns County, in the State of Florida.
16. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, negotiations, understandings, representations, or agreements relating to the Event.
Any amendment or modification to this Agreement must be made in writing and signed by both parties.
If any provision of this Agreement is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
Refund Policy
Cancellations requests must be received via email by Charcuterie Wishes & Caviar Dreams LLC at least 72 hours in advance of the scheduled, purchased event. Refunds are not available after the 72 hour window until the event, however, it will be up to the discretion of Charcuterie Wishes & Caviar Dreams LLC if they will reschedule the event to a date both parties agree on without charging a fee. Caterer reserves the right to cancel due to unforeseen circumstances, with a full refund of payments made.
Delivery Information
After payment has been received it is the purchaser’s responsibility to communicate with Charcuterie Wishes & Caviar Dreams LLC with event details.